Hi there –
I wanted to give you a heads up before your March statement arrives, because some of you may notice that your account value or allocation looks a bit off.
Last week, as I shared in my recent newsletter, we rebalanced portfolios. The trades were submitted to Schwab on March 25th, but due to a technology glitch on their end, only some of those transactions were executed at that time. For example, an individual's account may show a large cash position that was supposed to be fully invested. The March 31st snapshot, which is what your statement is based on, captured the account in that in-between state rather than how it was intended to look. We expect the issue to be fully shortly.
I was keeping a close eye on this and worked with Schwab to get it resolved. They are correcting the error and backdating everything to March 25th, meaning your account should soon reflect the trades going through as originally intended. You are not missing out on any investment return as a result of the timing. Your April statement will show the correct values and allocation.
So if your March 31st statement shows an account value or cash position that looks unexpected, that is a product of the glitch and does not reflect what actually happened with your portfolio. I know that kind of thing can be unsettling to see, and I appreciate your patience while this gets sorted out.
If you have any questions or want to talk through what you're seeing, please don't hesitate to reach out. You can email me at joel@certuswealthmanagement.com or give me a call at 650.232.2023.
All the best,